Frequently Asked Questions
Please read our FAQ before sending us a message.
We offer free shipping on all orders.
All major credit cards are accepted. Additionally, you may select “cash on pickup” if you are local to Los Angeles and prefer to pay in person at our location.
We ship out orders everyday, except for Sunday and Federal Holidays. 2PM PST is the shipping cutoff time and 12PM on Saturday. You will receive a separate email containing a tracking number as soon as your order ships so that you can track it along the way. Generally, orders take 1-5 business days to arrive. The closer you are to Los Angeles and/or a major airport, the faster it will be.
Our site is SSL-encrypted, so your data is inaccessible to us and protected to the highest degree possible. Only your shipping address is visible to us.
As soon as you order, you will receive an email confirmation with your invoice and all order details. You can sign in at any time to see the full details on our site. Once your order ships, you will also receive a tracking number so you can follow the progress of your package.